Reviews Of Cozy Outdoor Escapes

The team was knowledgeable, explained features in simple terms that were easy to understand, and were not high pressure. When the scheduled installation team was delayed, plan B was used and installation was completed.

They worked with us to meet our schedule and Larry came in to install our automatic fireplace remote. Larry was quick and thorough and took the time to show us how to operate our system. Thank you Cozy comfort now we can enjoy our outdoor fireplace this fall.

The gentleman who showed up to install our gas fire logs did an amazing job!! These logs are beautiful and look very real. I’m also excited that the short time they were on we could definitely feel the heat coming off them. (It was 90° outside so we didn’t leave them in long.) Thanks, Cozy, for a beautiful fireplace and a job well done.

Great job. Installation was smooth and professional. Nice instruction on how to use the fireplace.

This was a great experience. Chris, Travis, and Larry worked with us on a few scope changes and perfected everything. Chris stayed an hour late to talk with us when we unknowingly showed up 5 minutes before they closed and didn’t say a word the entire hour. I just happened to notice the store hours on the way out. Excellent customer service the entire time. This is an easy referral to my clients and friends.