Reviews Of Cozy Outdoor Escapes

Great experience, we picked out a beautiful set of woodland fireplace logs. The installation took about an hour, easy to use, warms our living room well without being too hot. The fire is also adjustable. Our thanks to Cozy Outdoor Escapes, we are very pleased! We highly recommend them if you have or are changing over to a natural gas fireplace!

From the beginning to the end Chris did a professional job at a very reasonable price. Excellent service. He came several times after the installation just to be sure everything was just perfect! Thank you Chris!

They did a great job in all aspects of the job; design, need assessment, installation and training. I didn't price compare because I felt the showroom and professionalism of Travis and the staff put me at ease. I would recommend this company. Price tag was a little hefty for me but quality is fantastic! I absolutely love the Primo. If I had it to do over I wouldn't have put in a grill only the Primo.

Highly recommend Cozy Outdoor Escapes!! The service we received was prompt, honest, and outstanding. From the moment we walked in the showroom, we were shown a grill comparable to the one we were replacing. The employee gave us an honest description and didn't try to upsell. They were ridiculously prompt in getting to the house to assess the current grill, and found that our prior installation had resulted in the the wood housing being burnt. They were able to fix the housing for the new grill, replaced the wood with steel at a very reasonable price, and we had the new grill installed within a week. In time for July 4th! I asked for a small adjustment to the installation, which they provided promptly and without any hassle. With all the difficulty we've had recently even getting a repair person to the house, we were blown away by their service. Can't recommend them enough!

Chris and the entire team at Cozy Outdoor Escapes are fantastic. They recently installed a mason-lite fireplace in our new home. From the quotation through the installation, the quality of work and the communication were top-notch. I definitely plan on being a repeat customer.